The company
behind the work.
Most AV outfits on this island are a phone number and a truck. We're a registered PT — the same entity on your contract, your faktur pajak, and the letterhead of every quote we send. Here it is in full, so your finance team can register us before we've answered your first message.
On the record.
This is a real office, not a mailbox. If you want to walk in, the address above is where we are.
One name on the contract.
The director signs the contract and answers the WhatsApp — twenty years in IT, fifteen in pro audio, resident in Bali. Run the registry check: the name listed against "director" is the person you'll be messaging. When something goes wrong at 1 a.m. on a Saturday, you're not calling a call centre — you're calling the person who specced the system. Depending on what you've survived with contractors here, that's either a risk or the entire point. We built the company on it being the point.
How to know a bill is really from us.
Invoice fraud isn't a hypothetical here; it's a genre. Quotes "from TAS" with a stranger's bank account have been sent before and will be sent again. Three rules, no exceptions:
Every real invoice comes from a@tas.ac. One address. There is no "my other email", no "our finance department's Gmail".
Bank details arrive by WhatsApp or email when you raise the PO — never printed in a public PDF. A letterhead with account numbers on the open internet is a forgery kit.
If a bill reaches you from any other address, or the account name isn't our PT, stop. Message the number in our footer before any money moves. We'd rather answer ten false alarms than have you pay one real fake.