Our Method

Every claim here
ends in a document.

Site visit → a written brief. Design fee → a locked BoQ and a locked price. Commissioning → test results against the engineered numbers. Handover → a pack your staff runs the venue with. If a step doesn’t produce paper you can hold, we don’t list it.

01 / The Process

One process.
Four steps.

The design phase is a fixed fee that locks the BoQ. Full pricing logic on /pricing/.

  1. Site Visit

    FREE

    We walk the venue — or read your drawings — find what’s failing or missing, and tell you what’s realistic. No charge, no obligation. You get a straight answer either way; sometimes the straight answer is “you don’t need us yet.”

    Site visit at a Bali beach-club venue — surveying the space before design
  2. Design Package

    FIXED FEE

    A fixed-fee design produces a locked bill of quantities and a locked price: drawings, specs and exclusions on the table before anything is bought. What you sign is what you pay.

    Design package stage — locked drawings and specifications for a Bali villa AV system
  3. Build & Commission

    LOCKED SCOPE

    Scope freezes before the first cable. We install and tune against engineered numbers — Wi-Fi heatmaps, acoustic models — and commissioning tests against those same numbers, not against “sounds fine to me.”

    Build and commission stage — installing and tuning AV systems at a Bali venue
  4. Handover & Service

    OPERATE-READY

    You get a system your staff runs without us: as-built docs, SOPs, training and a signed commissioning report. An optional service contract (Phase 2) keeps it monitored.

    Operate-ready handover — a completed AV install running at a Bali venue
02 / The Handover Pack

What “operate-ready” means,
item by item.

The handover pack is the product. The loudspeakers are just where it starts. Every TAS.AC project ships with:

As-built drawings

Final cable routes, device locations, system diagrams. The map the next engineer will thank you for.

Test results

SPL measurements, speed tests, Wi-Fi coverage, CCTV retention checks.

SOP documentation

How to adjust zones, switch scenes, troubleshoot the daily stuff.

Staff training

Hands-on sessions until your team runs the system alone.

Commissioning report

Every system tested against the design figures and signed off.

Service path

Optional SLA: monitoring, preventive maintenance, priority response.

03 / Opening Night

Opening night
is part of the scope.

Every system we build gets an opening night: full room, full load, our engineer at the desk. A venue that sounds right at 40% capacity can fall apart at 100% — so we don’t hand over on a quiet Tuesday and wish you luck.

And this is how we ask for reviews: if the GM has something to say about how the night went, we ask them to say it publicly, in person, during opening week — not by email a month later.

If you’re a past client: once a year we come back, free, check the system — measurements, connector cleaning — and leave a one-page health report. Yes, we’ll ask you the same thing.

04 / Choose Your Level

Two ways
to work with us.

DESIGN

Design

Full engineering package: drawings, BoQ, specs, tender docs. You build with any contractor.

Best for: architects tendering, developers budgeting, owners with internal teams.
TURNKEY

Turnkey

Design, supply, installation, commissioning, handover. One contract, one responsibility.

Best for: hospitality operators, high-end residential, time-critical projects.

Already running something that underperforms? Rescue & Upgrade is an entry point too — we audit, fix and re-commission systems installed by others. And supply-only is welcome: just need the gear, not the build? See equipment.

05 / Common Concerns

Common concerns.

“We already have an electrician / contractor.”
Keep them. They pull cable and mount hardware; we write the specifications and commission the result. Nobody loses work.
“Just send a price for the equipment.”
Happy to — supply-only is welcome, and many clients buy gear from us without a full build. Equipment without design can mean incompatible systems or missing infrastructure, so we’ll sanity-check the spec if you want. See the equipment section.
“How do we know it’ll work?”
Because you’ll hold the numbers. Every system is engineered to specific figures — Wi-Fi heatmaps, acoustic models — and commissioning tests against the same figures.

Book the
site visit.

First conversation is free. We’ll tell you honestly if we’re the right fit — and just as honestly if we’re not.